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2008-03-25 21:33:57 - FreelancerFraud
I must say, this is an interesting topic. It does not look good for the CSSAGlobal company. I wonder why the company would not just give a refund. It seems they did not complete the job yet (by their own admission).
The CSSAGlobal company also admits the buyer is not someone they will deal with now, so a refund should be expected and should not be a problem if the company really does have 6 US clients visiting them in India.
FreelancerFraud.com
2008-03-15 07:48:43 -
Steven:
I just read your earlier comments:
Quote:
Chetan, you made the claim that you run a premier company, an upstanding and honest company, yes?
Will you back that statement up by refunding my company the funds we paid for a software your company couldn't write?
I think refunding these funds would more than convince me and everyone else who reads this, that you are indeed a company that stands behind your contracts. If you can't complete a project you should be more than willing to refund the funds you've been paid, wouldn't you think?
I and all who are reading this eagerly await a positive response.
Unquote:
Absolutely No. At this point of juncture, it seems to me that you are quite impossible as a person altogether. You put in abuses, call my company a SCAM, Fraud and call me a thief over internet and you still expect that we do what you say? Amazing!
I simply couldn't reply any earlier since I was pretty busy with 6 clients from US who were visiting us here in India.
As per the last posting: I have already instructed my team to upload the development and provide with complete report of activities done for Mr. Havill and his company by CSSAGlobal till date - which includes: design, database design, mockup, programming etc.
Brgds,
Chetan Kelkar
CEO
CSSAGlobal
www.cssaglobal.com
2008-03-15 07:37:21 -
One more try of Blackmail: Just received via email and I prefer to answer in here.
---------------------------------------------------------
You haven’t begun to read what I plan to post.
I have decided that exposing your fraud is the better alternative. I’ve never bad mouthed you and yet you’ve lied without a conscious dispose regarding this issue. You and I both know exactly what’s going on here and there is absolutely nothing you can do to change this fact. There is no amount of lies or double speak that can correct the issues you have with my company. I have been robbed and I’ve been more than cordial to you, the robber.
Now, you have a choice.
1… You can refund the money you’ve stolen from me. I’ll stop any action and let you go on with your robbery of unsuspecting clients.
Or,
2… You can watch me start a campaign you never though possible. I’m an SEO and SE Marketer and unless you’d prefer to start from scratch, I’ll make the name CSSAGlobal unmarketable within 6 months, I promise.
Not a threat, just a promise. You robbed me and we both know this is a truth and a fact. We also both know you rob people every day and that this is your way of creating an income. You’re the thief and I was your target, I realize this and that’s fine. You need to credit me with a refund or you can start figuring out what the new company name will be. ALSO, I’ll make sure to follow through on any company you try to market.
I’ll make you famous, as a thief, trust me on this!
Thanks
Steven
--------------------------------------------------------
My reply:
Steven, nice try - if this is a threatening call / blackmail, I have made my position clear that I don't pay heed to such things.
You are a terrible liar Steven and I have substantial proofs to prove it.
What strikes me the most is that till date you have not attempted to suggest to resolve the situation when I emailed you in private to ask you the grievance - you choose to make this public instead of getting the issue resolved.
I am just following the suit and making it transparent. On top I would still like every one to know that we still stand by to resolve the solution for Mr. Havill if:
1. He chooses not to lie.
2. Puts forth crystal clear specs.
3. Pays for the every now and then changes specified.
Steven: I know you really wished to make money as well as keep the codes and enjoy the free development, but its really not possible. Bad luck! I am still open to resolve the situation amicably, but this kind of blackmail is certainly not the way.
For the namesake, I will be asking our clients to post their opinions about us, openly and transparently over here.
Brgds,
Chetan Kelkar
CEO
CSSAGlobal
2008-03-15 06:57:58 -
Good morning...
Chetan, you made the claim that you run a premier company, an upstanding and honest company, yes?
Will you back that statement up by refunding my company the funds we paid for a software your company couldn't write?
I think refunding these funds would more than convince me and everyone else who reads this, that you are indeed a company that stands behind your contracts. If you can't complete a project you should be more than willing to refund the funds you've been paid, wouldn't you think?
I and all who are reading this eagerly await a positive response.
Thank you
Steven
2008-03-07 14:09:25 -
I'm SAH's business partner on this project. I can verify that CSSA did not live up to their end of the bargain.
There were a lot of problems with the software and their living up to the terms of the contract in general, but there were two problems that were quite glaring - either of which were deal breakers.
First, the contract stated quite clearly that the entire package must be completely template based. This is a pretty standard feature of just about any web based software package. I would expect that so-called "professionals" would be competent in this area and would know about the various tools available in this area. When I had to introduce them to the SMARTY template engine from the people that publish the PHP language, I knew we were in trouble. SMARTY is very widely used and is quickly becoming the de-facto standard in template engines. The fact that these "professionals" had never even heard of it speaks volumes about their skills and experience.
Second, as was mentioned by my partner, there was no accounting functionality. This project was to be, in simplest terms, a shopping cart. Money was to be changing hands - from the end purchaser, to our users and ultimately to us. The software they were saying was "90% complete" had no accounting functionality whatsoever. There was NOTHING regarding money anywhere in the entire system. There was no way at all to charge our customers, maintain their balances or otherwise keep track of ANYTHING. For them to claim that "accounting" on a SHOPPING CART meant only "user accounts" ("When people say accounting, now unless explicitly specified all companies would go with the on actual website accounts to be considered and not a full blown system."), demonstrates their lack of experience, professionalism and business knowledge. Considering the nature of the project, this "misunderstanding" regarding the nature of the accounting functionality is alone enough of a reason to label this management of this company what they are - thieves.
2008-03-04 16:15:20 -
Jonathan... acting as if your just a satisfied client when in fact you ARE CSSAGlobal shows who has integirty in this thread.
Just didn't want anyone to miss that.
2008-03-04 16:04:47 -
Jonathan,
You completed a project with CSSAGlobal and I'm glad it went well for you. It went so well that you are the Canadian dealer for them, no? Pretty tough to be unbiased there.
There was no breakdown in communication or a disagreement about what was to be done, no expansion of service, no project bloat, just a breakdown in their ability to complete the programming as agreed and signed. If you had read this thread which you obviously didn't, I made every attempt to allow CSSAGlobal to resolve thier programming issues with ZERO response. They didn't follow any of the agreements made in the contract and certainly didn't do quality programming. When they realized we aren't the typical "KNOW NOTHING" company that they seem used to dealing with, they had no choice but to cut and run. After all, $650 in the hand is worth more than actually fixing their mistakes, right?
Again... POST THE PROJECT!!!
Let everyone see what you created for me. Give backend access so they can view the mess that was trying to be passed as a 90% complete CMS... thats all I ask.
Put your programming where your mouths are... simple
Cheers
2008-03-03 01:47:05 -
Calling a company that you have had disagreements with a scam is the act of a person with little to no integrity. CSSAGlobal made Probook.ca for me in record time, and I love it. A hundred thousand problems can cause errors in communication and cause a project to fall apart... but you know they are a legitimate programming company.
2008-03-01 06:21:14 -
After a bit of thought I figured this would be the proof.
Chetan, why don't you just put up the demo site again and let all these fine people reading this banter see your CMS clone of IOFFER?
Allow them to log on to the backend so they can see how well your programmers did on this project. I'll cease and desist from any further action if you'll do that. How's that for a deal? Show us your work and let these people decide if you actually fulfilled your obligation as a programming company or if it's me who's off his nut! OK?
Cheers
Steven
2008-03-01 05:27:07 -
Where do I begin?
The only valid point you made was that indeed, this project was contracted through GAF...
I'll address each issue you've raised one at a time:
1) Accounting: I rest my case on this point. Quickbooks is an accounting software and has nothing to do with the backend account management of a CMS. Your lack of programming expertise and knowledge on this point is made clear by your statements. Again, you wouldn't know an accounting backend if it hit you in the face.
To the reader: Did that Pinacle or Quickbooks statement send shivers up your spine or what?
2) Reports were made: Yes bit by bit from a front end perspective and progress looked good. That's the trick to the scam. Once we finally got a piece of the actual code (when it was too late), we knew we were in trouble. You didn't address anything I stated such as not following the signed agreement in almost every way possible. And again, you use babble to confuse the issues. You knew that if you sent us any of that code we'd be unimpressed and the scam would exposed. How about the images you stole, code that was cut and paste, no templates and as you admit, no accounting... in an auction/shopping CMS?
3)Everything was absolutely fine: That is until we conferenced Pradnya (lead programmer) and Mandar (project manager) and showed point by point where you hadn't done anything you said you would in the way it was agreed to be done.
4) The client turned his head: I sent at least a dozen emails that went unanswered. Another 4-5 GAF PM's that were ignored. Even after I knew we were screwed I ADDED money to your escrow account and yet I was still ignored. You knew you were busted and cut and ran with $650.00.
You have a history of using the same tactics and just as I said you would, you blamed the me (the customer) for the problem yet you have the cash and we have nothing.
Of course you'll address this issue, not because you are an honest company but because the longer this goes on the more people you'll steal from in the meantime. You have 110 programmers? Why didn't you put one tht knew a cms from a shopping cart mod on our project then? You don't let your programmers know any details about the projects you give them so obviously things will not go right even if they could.
You probably should have talked to Mandar before making these rediculous statements. He could have told you that he was honest about the way our project REALLY went. Our agreement, IM threads and email threads will now be made public, since you have insisted on it.
I feel for all the people you've stolen money from and who have no way to resolve their issues with your company.
If anyone gives this company money, kiss it goodbye.
Steven
2008-03-01 05:26:15 -
Publishing my full name shows your true colors Cheatin.
2008-02-25 16:56:56 -
Contarary to the email posted by Steven Havill: I would like to confirm a few facts: Obviously the part of the story that perhaps is not to be conveyed.
1. The project was commissioned over GAF for a agreed sum over agreed requirements. It is probably very funny of some guys who wish to have an accounting software like Finacle OR quickbooks along with the website for $1500. When people say accounting, now unless explicitly specified all companies would go with the on actual website accounts to be considered and not a full blown system.
2. When the project was accepted by us - the requirements were studied, accepted and reports were posted every other day. Demos were made available atleast twice every week as a mere matter of practice at CSSA.
3. Everything was absolutely fine till we completed majority of the functionalities. My staff has well documented emails proving acceptance from the client company. As a matter of fact also suggesting small look and feel changes as well!
4. The client turned head when he recieved the sources and decided that he could do away with not paying us the balance amounts of price increases over the multiple changes specified (out of scope).
This is something that I fail to understand as to why things are taken for granted. If there is a change / deviation from the scope - there is a charge for it. I go to my tailor and tell him to change in something that he has already made - I have to pay for it. Softwares such as the ones we provide are custom made.
Lastly: whether CSSA is a premier company or not is to be decided by the facts that company today has. I welcome all concerned who wish to run a check on us. Today we stand at 110+ team size with excellent ratings (9.5/10) at various software marketplace sites.
And if were really SCAM - have I had bothered to reply to those who had grievances = I believe two of them privately. One of them was actually not a grievance but basically an esteemed yet concerned clientelle since we couldnt communicate over to him over internet failure-an issue which I personally mailed and tried to resolve. Also I did try to email Mr. Havill to understand his issues, but all I could get is bad words and insults and ironically yet another public posting which makes no sense to me at all.
About time that people judge themselves.
Brgds,
Chetan Kelkar
CSSAGlobal
2008-02-18 15:11:55 -
Good afternoon...
I woke up to see a new email from Chetan requesting any information I could give regarding my project. Funny, we didnt get a single response to dozens of emails, IM's and GAF PM's over the course of 3 months.
Details... ok, we'll concentrate on just the main problems.
IOFFER CLONE (GOOGLE it)
Agreement signed 7-25-07
$1500
Time: 120-150 hours over 60 days
Stipulated:
1) Software must have accounting and billing functions (as any auction/ecommerce CMS would)
2)It must be template based.
3)That my software be written for me and not a cut and paste scenario.
4)All code must be heavily remarked
5)Send software for review in a timely manor.
6)That all payments would be made into GAF escrow.
+ many others
All requests were agreed to and signed by both parties. (Sachin Wedekar and G.Mandar represented CSSAGlobal)
The very first thing Sachin says is that he needs a good faith deposit of $150 in cash. I said I'd send it to escrow and he firmly demanded cash to begin. (this is the first sign of a ripoff) but ok, I sent him the cash. CSSAGlobal then set up a demo website for my project on a rented server (#2 big mistake) ...if your a premier provider why are you paying for cheap hosting? I couldn't get in many times because their service was down. (all the while I still thought this was legit)
After a week or so they had created the layout for the site and started writing a supposed "UNIQUE" CMS. They then asked for another cash advance for the work they had done. Since I could "SEE" my work being done I now felt comfortable doing so and sent another $250.
About another week or so later... I could get in to the backend and could see some progress (I thought). We had yet to receive any software to make sure of coding issues, code remarking...etc
Sachin now claims "the project is 80% completed and we need to catch up in payment" and requested another $700. We hadn't seen so much as a snippet of coding, the backend was a mess and had no apparent accounting or billing whatsoever.
I agreed to send another $250 only if they'd send me the software so that we could look at it. They finally agreed. I sent $250 and they sent me software 2-3 days later. I can only think they thought they were dealing with brainless twits. There wasn't a template based CMS within 100 miles of their software. There was NO accounting or billing. IT SUCKED, and to top it off they stole every image directly from ioffer's website. INCREDIBLE
We actually phoned INDIA to talk to their peogrammer and also Mandar. After going in circles for hours he finally agreed they hadn't done what they said they'd do and asked "WHY DIDNT YOU SAY SOMETHING SOONER!"... gasp!!!! We begged and pleaded for a copy of the software to help guide their programmers and it took 9-10 weeks just to get the garbage sent to us, then got "ITS OUR FAULT FOR NOT SPEAKING UP ABOUT IT!"...
Once the problems with this company and their skills were made clear we gave them another 6 weeks to see if they could slavage any bit of it... all payments were now being placed in escrow and the cash stopped... so did they.
If you'd like the entire thread including agreements, IM's, PM's and emails made puplic I'll be happy to do so. But trust me it won't help your claim of being a premier (and honest) company.
It took 2 more weeks and 4-5 emails to GAF Admin and then to CSSAGlobal who failed to respond just a single time, so GAF admin was forced to return my escrow payments to me.
CSSAGlobals tactic is also that if a client does manage to post bad feedback then they will make it look like the clients were at fault. Their favorites are: They increases the work, changed the details, were making requests far above the original agreement...etc
I didn't get a chance to ask for anything. They never sent me any software until the very last days and everything they programmed was smoke and mirrors. When I finally became wise to them they stopped answering any emails/PMs and my project was off the board.
This is not a premier company but set up to steal from unsuspecting US clients. They clearly lack the talent to do anything but basic website developement like cart templates. All cms work are cut and paste affairs. Accounting and Billing are nonexistent and will never be correctly included as a feature set. If you have anything more than basic artwork or layout needs look elsewhere or you'll be screwed.
2008-02-18 08:49:34 -
It seems that I was perhaps a little hasty with my previous post and have to report that other than a couple of communication misunderstandings during the initial stages of the project, my website development is now well into its advanced stages and I have experienced no further problems. Everyone at CSSAGlobal have performed in a professional manner and I have no reason to doubt their technical ability or their integrity.
I can confirm that I am not an employee of CSSAGlobal and that the only relationship I have with this company is as a client and as such, by way of a demonstration of their work, I will be happy to give my website address to anyone that requests it once the site becomes live (approximately 2 weeks from todays date)..
Kind regards,
Andrew..
2008-02-18 05:29:17 -
It is very interesting to see that people indulge in bad mouthing any company without any reason and at best not reveal any personal data.
I welcome all brickbats for CSSAGlobal and would be more than happy to answer any queries or grievances any individual might have against CSSAGlobal.
For further clarification: CSSAGlobal is a premier software solutions provider and not a freelancer site. We cater to project requirements from clients across the globe on a man hour charge basis.
Many a times I have seen that after the project programming is done - many people - try to back out and bad mouth the company for no reason at all.
Nevertheless if there is a genuine grievance against CSSAGlobal I would welcome all of them to talk to me and help me resolve the situations.
Brgds,
Chetan Kelkar
CSSAGlobal
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