Computer Crime Research Center


Cybercrime: losses of two-thirds

Date: June 30, 2007

Computers can be the best friend of your business, or a weapon used to destroy it.

That's the message emerging from a spate of attacks on businesses that range from corporate identity theft to cyber-dissing to the posting of deceptive video clips.

It's starting to become a serious problem, according to young computer whiz Michael Furdyk, who addressed online corporate reputation at the CIPS Informatics 2007 Conference held recently in Halifax.

"Right after this session, you should go out and register the most obvious protest site relating to your business," he counselled, "and then use it constructively to deal with people who are annoyed with your company."

Furdyk is the co-founder of Taking IT Global, a youth-driven organization that pushes positive uses of technology around the world.

Most large firms have already snapped up obvious protest sites so they don't fall into the hands of a disgruntled customer or ex-employee. and are long gone, and is "parked" by a Toronto-area company.

But there's no thwarting a really determined protester. United Airlines can't do much about, a delightful if scary site full of tales of abandoned passengers and airline employees who are "treated like pets."

Politicians ( and even cities (Calgary are certainly not immune. Perhaps the most intelligent approach is that of Dallas-based Southwest Airlines, which uses to tell you how much they care about you, then links you to their reservation system.
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