Computer Crime Research Center


eBay security precautions

Date: January 19, 2007

Executives at eBay Inc. are touting security as their top priority in 2007 after an internal survey showed that online scammers may be denting the company‘s reputation.

Engineers also want to reduce counterfeit items and clamp down on scams between buyers and sellers from different countries, said William C. Cobb, president of eBay North America.

Representatives are also sending nasty e-mails to sellers who charge egregious shipping and handling fees. EBay reduced the average shipping cost in the "cell phones" category by 25 percent since last summer, Cobb said.

So-called "power sellers" have expressed concern — and have threatened to go to other sites — over concerns that eBay has been slow to combat fraud.
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