Computer Crime Research Center


How to avoid phishing?

Date: April 18, 2005
Source: Computer Crime Research Center
By: CCRC staff

Here are some tips on how to stay out of the phishers' net:

- A legitimate e-mail from the bank or another company where you have an account will generally include your name. Dear customer" is a red flag.

- Don't e-mail personal or financial information. Legitimate firms don't ask for this information by e-mail.

- Don't follow a link in an e-mail to the company's Web site. Open a browser window and type in the company's address instead. If you're suspicious, call customer service.

- Regularly check your statements from bank and credit accounts for fraudulent transactions. Financial institutions will generally reimburse you if you were the victim of fraud.

- Avoid accessing online banking at a public Internet terminal, such as in a library. A thief may have installed software to capture the information of anyone who uses it.

- Check an e-mail's digital signature to ensure that it is authentic. The Anti-Phishing Working Group explains how at htm

- Forward phishing e-mails to [email protected] If you believe you've been scammed, file your complaint at, then visit the FTC's Identity Theft Web site at to learn how to minimize your risk of damage from ID theft. Or call the FTC at (877) 382-4357.

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