
UK banks lose sympathy for cybercrime victims
Date: May 08, 2008Source: Legalbrief.co.za/
The updated code, which covers the banks' treatment of customers, says The Times, came into effect last month and states that victims of online fraud must have up-to-date antivirus and antispyware software installed, plus a personal firewall, to claim redress from their banks. If you fail to have the correct protection in place, the banks are increasingly likely to refuse any claim for a refund. The more hardline stance has been introduced as figures reveal that cases of fraudsters trying to steal bank details using bogus e-mails has tripled over the past year. Watchdogs say that there were 10 235 reported cases of phishing in the first three months of the year, against 3 394 in the first quarter of last year.
Original article

